Law 25 and AI for Quebec manufacturers
Plan information handling before automating incoming requests.
Questions to resolve before a pilot
Before adding AI to intake, identify personal information in emails, signatures, and attachments. An industrial drawing can be confidential even when it contains no personal information.
Plan data handling first
Quebec’s privacy regulator describes privacy impact assessments required for certain information-system projects and before disclosure outside Quebec. Check the requirements that apply before choosing tools.
Your preparation should identify authorized people, providers, storage locations, retention periods, and deletion procedures. Start with redacted samples and have the person responsible for personal information protection approve the rules.
A broad “Law 25 compliant” claim does not replace this assessment. This guide is general information, not legal advice.
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